Help and Questions

Frequently Asked Questions

What makes Jane Madison crewnecks special?
Jane Madison focuses on timeless design, soft color palettes, and minimal branding. Each piece is made to feel effortless, elevated, and easy to wear every day.

Is the Jane Madison crewneck unisex?
Yes. All Jane Madison crewnecks are designed with a relaxed, unisex fit.

Is the design printed or embroidered?
The Jane Madison branding is applied with a premium finish designed to stay looking clean and crisp over time.

Where do you ship?
We currently ship to select regions. Available shipping options will appear at checkout.

How long does shipping take?
Orders typically process within a few business days before shipping. Delivery times vary based on location.

Do you accept returns or exchanges?
Returns and exchanges are not accepted all sales are final except for product defects. 

Will sold-out items be restocked?
Restocks may happen in limited quantities. We recommend signing up for updates so you don’t miss them.

How can I contact Jane Madison?
You can reach us through the contact form or email: contact@janemadison.ca